Returns And Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 14 days of the purchase date. 

To be eligible for a full refund, the following conditions must be met: 

  • Items must be unused and in the same condition as when they were received. 

  • Items must be in their original packaging with all tags attached. 

  • A valid proof of purchase (receipt or order confirmation) is required. 

Return Process:

  1. Contact our customer service team at afktripp@gmail.com to initiate the return and obtain a return authorization number. 

  2. Carefully repackage the item(s) in their original packaging and include the return authorization number. 

  3. Ship the package to the following address: 1940 N Municipal Way, Unit 1371, Round Lake, IL 60073 

  4. Once we receive and inspect your returned item(s), we will process your refund within 5 business days. The refund will be issued to your original method of payment.  

Additional Notes:

  • Shipping costs for returns are the responsibility of the customer, unless the return is due to a damaged or defective item. 

  • We recommend using a trackable shipping service for returns to ensure safe delivery. 

Important Considerations:

  • This policy is subject to change. Please refer to the latest version on our website or contact us for clarification. 

  • For international returns, additional shipping and customs fees may apply. 

  • Consult with a legal professional to ensure your return policy complies with local laws and regulations.